Effective Supervisory Skills

Supervisors and managers in every organization, on any given day, experience successes and face challenges. As a result, it is essential that they have a strong and effective skill set in order to both drive these successes and tackle these challenges.

This course includes developing plans, providing leadership and supervising

the performance of a work team.  Through the trainer’s expertise and practical knowledge, you will be able to define the key concepts associated with supervisory skills.

 

PROGRAM STRUCTURE

• Setting Expectations
• Setting Goals
• Assigning Work
• Degrees of Delegation
• Providing Feedback
• Managing Your Time
• Resolving Conflict
• Tips for Special Situations
• A Survival Guide for The New Supervisor

Who Should Attend

First line managers, supervisors or team leaders new to the role of supervision, or for anyone who is considering taking on or applying for a new position that requires supervision of others.